Terms and Conditions

Please read these Terms and Conditions carefully before using our website.

1. Acceptance of Terms

By accessing www.virilion.co.nz or purchasing any Virilion product (the “Products”), you (the “Purchaser” or “you”) agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, discontinue use immediately.

2. Products & Pricing

All descriptions, images and prices are subject to change without notice. Prices are in New Zealand dollars (NZD) and include GST unless stated otherwise. Availability is not guaranteed.

3. Orders & Payment

Orders are accepted at our sole discretion and only after full payment is received. We may cancel any order and refund payment for any reason (including suspected fraud).

4. Shipping & Delivery

See our Shipping Policy. Delivery times are estimates only; risk of loss passes to you upon dispatch to the carrier.

5. Returns, Refunds & 90-Day Guarantee

See our Returns Policy for eligibility and instructions.

6. Health & Safety Disclaimer

  1. Not medical advice – Our Products are dietary supplements, not medicines. Information on this site is for general wellness purposes only and is not intended to diagnose, treat, cure or prevent any disease.

  2. Consult a professional – Always read the label and use as directed. If you have a medical condition, take prescription medication, are pregnant, breastfeeding, or unsure whether the Product is suitable for you, consult a qualified health professional before use.

  3. Individual variation – Ingredients may interact with medications or underlying conditions, and results vary widely from person to person. You acknowledge that you assume all risk arising from consumption of the Products, including any adverse reaction.

7. Purchaser Responsibilities & Assumption of Risk

By purchasing or consuming the Products you represent and warrant that:

  • you are 18 years or older;

  • you have read and understood all Product information and warnings;

  • you have no known allergies or sensitivities to the listed ingredients, or you accept the risk if you do;

  • you will use the Products strictly in accordance with the dosing instructions;

  • you accept full responsibility for monitoring your own health and discontinuing use if undesirable effects occur.

8. Indemnity

You agree to indemnify, defend and hold harmless Virilion Labs Ltd., its directors, employees and agents against any and all claims, losses, liabilities, damages, costs and expenses (including legal fees) arising out of or related to:

  • your breach of these Terms;

  • your misuse or improper storage of the Products;

  • any illness, injury or condition you allege was caused by the Products where such claim is due to your failure to follow label directions or medical advice.

9. Limitation of Liability

To the maximum extent permitted by law, Virilion Labs Ltd. will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, goodwill or data. Where liability cannot be excluded, it is limited to the lesser of (a) the amount you paid for the Product giving rise to the claim, or (b) NZD 500 in aggregate.

Nothing in these Terms excludes or limits any rights you may have under the Consumer Guarantees Act 1993 (CGA) or any other non-excludable statute.

10. Intellectual Property

All content on the Site, including trademarks and images, is owned by or licensed to Virilion Labs Ltd. and may not be used without prior written consent.

11. User-Generated Content

If you submit reviews or other content, you grant us a perpetual, royalty-free licence to display, reproduce and adapt that content. We may remove or edit submissions at our discretion.

12. Privacy

Personal information is handled in accordance with our Privacy Policy.

13. Amendments

We may update these Terms at any time by posting an updated version on the Site. Changes take effect immediately for new purchasers and 14 days after posting for existing purchasers unless stated otherwise.

14. Governing Law

These Terms are governed by, and construed in accordance with, the laws of New Zealand. You submit to the non-exclusive jurisdiction of the New Zealand courts.

Important: By completing a purchase you confirm that you have read, understood and agree to these Terms & Conditions, including the Health & Safety Disclaimer, Assumption of Risk, Indemnity, and Limitation of Liability provisions above.